What I offer
Services
Friendly, reliable tech help for homes and small businesses in the Upper Valley — and remotely, wherever you are.
Home Technology Help
Slow computer, strange errors, or a device that just won't cooperate? Computer, printer, Smart phone, smart home device, I'll come to you in the Upper Valley area of Vermont and New Hampshire, or connect remotely if that's easier — and I'll fix it clearly, without the jargon.
- Virus & malware removal
- Speed & performance tune-up
- Software installation & updates
- Printer & peripheral setup
- Password recovery & account access
- In-home visits across the Upper Valley
- Evening & weekend slots available by request
Small Business IT Support
Keep your team productive and your systems running smoothly. I provide dependable IT support for small businesses — from day-to-day troubleshooting to bigger projects.
- Network setup & troubleshooting
- Workstation setup & configuration
- Email & cloud service setup
- Security assessments
Data Backup & Recovery
Protect what matters most. I'll set up reliable backup solutions for your files, photos, and documents — and help you recover data if something goes wrong. Available for home users and small businesses.
- External drive & cloud backup setup
- Automated backup scheduling
- File & folder recovery
- Photo & document rescue
- Recovery from failed or corrupted drives
- Available for home users and small businesses
- Note: Data recovery without a prior backup is attempted on a best-effort basis and cannot be guaranteed
Remote Assistance
Not every problem needs an in-person visit. I can securely connect to your computer and resolve most issues quickly — no travel time, no waiting. Rates vary based on whether it's a personal or business device and the complexity of the issue.
- Same-day availability (when possible)
- Secure remote connection
- Software & settings fixes
- Guidance & walkthroughs
- Available to clients anywhere
- Supports Windows PCs and Apple Mac computers
- Note: Apple iPads & iPhones cannot be remotely accessed due to Apple security restrictions
Setup & Training
Got a new computer, phone, or smart device? I'll set it up the right way and walk you through using it — at your pace, with no rushing.
- New device setup & data transfer
- Email & app configuration
- Smart home device setup
- One-on-one training sessions
- Ongoing support available
Home Computer Subscription
Set it and forget it. For a flat monthly rate I'll keep your computer running smoothly in the background — automatic updates, security monitoring, and routine maintenance — without you having to think about it.
- Automatic software & security updates
- Ongoing performance monitoring
- Malware & threat detection
- Monthly health check & tune-up
- $10/mo per additional monitored device
- Not included: hardware replacement, data recovery, or on-site emergency visits
Small Business Subscription
Keep your whole team's computers running without lifting a finger. I'll handle background maintenance, security, and monitoring for businesses with up to 10 employees — so you can focus on your work, not your tech.
- Covers businesses with 1–10 employees/devices
- Includes first 2 devices — $15/mo per additional device
- Automatic software & security updates
- Network & endpoint monitoring
- Malware & threat detection
- Monthly health checks across all devices
- Not included: hardware replacement, data recovery, server maintenance, or on-site emergency visits
Not sure what you need?
That's completely fine — just reach out and describe what's going on. I'll let you know how I can help and give you an honest estimate before any work begins.